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When will my order be processed?

We partner with global merchants and artisans in order to provide you the best prices and the most interesting products.

Please allow extra time for your order to be processed during holidays and sale seasons.

We process orders between Monday to Friday. Orders will be processed within 2-4 business days from the order date and shipped the next day. Please note that we don't ship on weekends.

How long will it take to receive my order?

Once you place your order, please allow 2-4 business days to process your orders. After that, it will take between 7 - 15 business days for delivery.


Due to Covid-19 our dispatch and delivery may take longer than usual , if your order hasn't arrived within the above specified delivery period,  please get in touch with our customer service team who will resolve the issue for you.

Our Online Customer Services Team are available to help with questions you might have, please email  : 

Whatsapp : +971504011385

Will I be charged with customs and taxes?

The prices displayed on our site are tax-free in US Dollars and your local currency , which means you may be liable to pay for duties and taxes once you receive your order.

Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office.

If there is any taxes charges we request you politely to bear this small cost . please be patient  in case there is any delays caused by the customs department in your country since it is out of our hand, and if the shipment hold for more than 25 days we will issue refund to you or send you a replacement .

For further details of charges, please contact your local customs office.

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