SHIPPING POLICY
COVID-19 UPDATE
You can still shop at UTROLLEY without any hesitation as we are shipping your orders daily around the world, Moreover shipping cost is free above 59$ order.
The safety & well-being of our employees, and the customers we serve, is our top priority. Our Customer Success & Logistics teams are on top of the disruptions caused by Covid-19 and although we are doing our best to make sure it doesn’t affect the order processing times, you might still experience slight delays due to flight operations, lockdown or situations beyond our control.
In case you notice a delay in delivery, please contact us at info@utrolley.com and one of our team members will immediately look into it for you.
Take Care and Be Safe!
TRANSPARENT SHIPPING POLICY
We send shipments In general using insured Express shipping services such as DHL, DPD and FedEx with lead time of 1-4 days .
Also we offer only affordable insured shipping (8-14 Business day)
Please allow 1-3 business days for orders to be prepared and processed. Tracking information is automatically sent to the email address you provide at checkout.
If you do not receive the tracking information within 1-3 business days, please check your Email spam folder.